IT Support Engineer

July 22, 2026
Application ends: October 21, 2026
Apply Now

Job Description

Responsibilities

  • Administer and support Red Hat Enterprise Linux (RHEL) servers in production environments.
  • Manage and maintain VMware virtualization platforms (ESXi, vCenter), including provisioning, performance tuning, and troubleshooting.
  • Perform system monitoring, patching, upgrades, and incident resolution.
  • Ensure high availability and reliability of trading platforms and backend systems.
  • Support and manage network infrastructure including switches, routers, firewalls, and VPNs.
  • Troubleshoot network issues impacting business-critical systems.
  • Work with vendors/providers on escalations and network optimization.
  • Manage enterprise storage environments including SAN/NAS solutions.
  • Administer backup and recovery systems using Veritas Backup (NetBackup/Backup Exec).
  • Ensure data integrity, backup success, and disaster recovery readiness.
  • Manage and support Windows Active Directory (AD), including user provisioning, group policies, and access controls.
  • Administer Microsoft 365 (O365) services such as Exchange Online, Teams, SharePoint, and Azure AD.
  • Provide Level 2/Level 3 support for infrastructure and production issues.
  • Conduct incident management, root cause analysis, and problem prevention.
  • Participate in rotational on-call support for critical incidents (if required).
  • Maintain system documentation, SOPs, and knowledge base.

Requirements

Must-have:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Strong hands-on experience with RHEL Linux administration.
  • Experience with VMware virtualization technologies.
  • Experience in network management and troubleshooting.
  • Experience with storage technologies (SAN/NAS).
  • Experience with Veritas Backup solutions.
  • Experience with Windows Active Directory administration.
  • Experience with Microsoft 365 (O365) administration.

Nice-to-have:

  • Exposure to cloud platforms such as Alibaba Cloud, AWS, or Microsoft Azure.
  • Scripting/automation knowledge (e.g., Bash, PowerShell).
  • Familiarity with monitoring tools and ITSM platforms (e.g., ServiceNow, Jira).
  • Experience in financial services, fintech, or trading platforms.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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