IT Infrastructure Engineer

Job Description

Your new role

Within this challenging and rewarding position, you will be responsible for:

• Overseeing the performance and reliability of critical infrastructure components.
• Implementing customer-requested changes and working as a part of the project team when implementing major changes to a customer’s services.
• Conducting daily checks on backups.
• Responding to alerts and incidents and collaborating with relevant teams to reduce the impact of incidents.
• Monitoring infrastructure capacity and generating reports to provide insights.
• Acting as the primary point of escalation for any critical infrastructure incidents.

What you’ll need to succeed

To be successful in this role, you will have:

• Proven experience with Windows Server, Active Directory, Office 365, Exchange, VMware / Hyper-V, Intune and Cisco / DrayTek / Fortinet / Unifi networking.
• Excellent troubleshooting and documentation skills.
• A tertiary education in Information Technology, as well as Microsoft, Azure, Cisco and Fortinet certifications are preferred.
• Previous experience working for an MSP.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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