IT Help Desk Support Officer

January 21, 2026
Application ends: April 21, 2026
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Job Description

We are seeking an experienced and well-rounded IT Help Desk SupportOfficer to join our team in Devonport

We are looking for someone who has: 

  • Demonstrated Level 2 IT support skills with a minimum of 2 years’ experience on a help desk or working in a similar IT role. 
  • An IT related certificate or diploma is desirable; however equivalent hands on experience is highly valued. 
  • Experience in IT onboarding\offboarding and asset management activities 
  • Experience supporting various cloud based / mobility business applications (Intune MS365, SharePoint, OneDrive Hammertech, etc.). 
  • Outstanding customer service combined with strong communication skills. 
  • The ability to work under pressure to meet strict deadlines and client expectations. 
  • The ability to install, maintain and fault find an array of computer hardware, software, operating and network systems within Microsoft Windows desktop and server environments. 
  • Experience with supporting mobile devices – smart phones and tablets (Apple & Android). 
  • A positive and collaborative attitude. 

We offer a secure remuneration package with a competitive salary reflecting your skills and experience, as well as: 

  • Workplace flexibility 
  • Training and development opportunities 
  • Support and mentoring from a dedicated team. 
  • Working in a positive culture where our people are front and centre. 

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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