IT Desktop Support

Job Description

This person should have excellent communication skills, and be capable of dealing with senior level executives.About you

• Excellent communication, with experience dealing with senior stakeholders.
• Hands on experience with Microsoft technologies – M365, Exchange, Teams, Active Directory.
• Experience supporting AV equipment, including setting up conference rooms.
• Experience supporting hardware issues with laptops, phones, printer issues.
• Experience offering support both remotely and in person.
• Strong troubleshooting capabilities.
• Relevant qualifications in IT or related field.

About the role

• Providing Level 1/2 deskside support to users.
• Troubleshoot issues with desktops, notebooks, mobile devices.
• Record, update, and track helpdesk incidents and requests.
• Show excellent customer service skills while dealing with all levels of stakeholders throughout the business.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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