IT Deputy Director (Cloud/DevOps)

Job Description

Responsibilities

• Define and execute IT Platform strategy covering DevOps, Cloud, automation, and modernization initiatives.

• Oversee day-to-day platform operations, including system deployment, upgrades, monitoring, incident and problem management, security, capacity planning, and disaster recovery.

• Transform software development practices into a Continuous Delivery–driven SDLC in collaboration with development and QA teams.

• Drive infrastructure efficiency through automation, orchestration, and infrastructure-as-code practices.

• Manage total cost of ownership of IT platforms and initiate cost optimization and savings initiatives.

• Ensure compliance with BSP regulations by maintaining updated policies, standards, and documentation in coordination with Compliance and Security teams.

• Collaborate cross-functionally and with external vendors to resolve issues and deliver platform enhancements and operational improvements.

• Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

• Monitor platform performance, report KPIs, gather customer feedback, and implement continuous process improvements.

• Lead, develop, and manage platform teams, ensuring strong engagement, upskilling, and succession planning.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering (Computer/Telecommunications), or a related field.

• Minimum of 10 years of experience in Software Engineering, DevOps, and/or Cloud technologies, with at least 3 years in a leadership role managing DevOps and Cloud platforms and teams.

• Strong knowledge and hands-on experience in software development lifecycle best practices, continuous integration and delivery, automated deployment, patching, releases, and infrastructure-as-code.

• Proficiency in CI/CD and DevOps tools such as Jenkins, Git, SVN, Ansible, Sonar, Selenium, and similar technologies.

• Experience with containerization and container orchestration platforms.

• Proven experience working with Cloud technologies, with strong background knowledge in AWS and Microsoft Azure.

• Advanced AWS or Microsoft Azure certifications and other DevOps/Cloud certifications are preferred.

• Experience using open-source tools for file processing, reporting, workflow, and automation.

• Demonstrated ability to manage platform operations, cost optimization, risk management, and compliance with BSP regulations.

• Strong people management, strategic planning, change management, and project management skills.

• Excellent communication skills with the ability to effectively engage senior management, technical teams, and non-technical stakeholders.

• Analytical, detail-oriented, and results-driven, with strong problem-solving and decision-making abilities.

• ITIL v3/v4 Service Management certification is an advantage.

Are you interested in this position?

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