HR (Human Resources) Business Partner

Job Description

Manager Enablement

• Coach managers through performance conversations, feedback delivery, and people decisions, with an emphasis on building their capability over time.
• Guide managers through corrective action and disciplinary processes with consistency, clear documentation, and sound judgment.
• Support manager onboarding and ongoing development touchpoints, helping new people leaders at Built ramp quickly.
• Help managers navigate AI-augmented team structures – including evolving role definitions, workflow changes, and workforce design shifts that come with an AI-native operating model.

People Programs

• Lead execution of cyclical People programs across the company: performance reviews, engagement survey action planning, calibrations, and comp cycle support.
• Contribute to workforce planning and headcount scenario discussions in partnership with Finance and Talent Acquisition.
• Identify org design friction – role clarity gaps, spans and layers issues, team structure misalignment – and bring solutions alongside the flag.

AI-Assisted HR Practice

• Use AI tools actively to compress cycle time on routine work: drafting communications, synthesizing survey or ER data, building manager resources, and prepping for difficult conversations.
• Design AI-assisted approaches for recurring People team work – prompts, templates, or playbooks – that you share with the broader team so the lift compounds.
• Apply clear judgment about when AI output needs human verification before acting on it. Know the difference.

Cross-Functional Contribution

• Partner with Talent Acquisition on role scoping, leveling decisions, and hiring process consistency.
• Collaborate with the Sr. HR Generalist to ensure programs and employee experience are seamless across the People team’s work.
• Provide informal guidance to the HR Generalist on ER handling and process execution as you build into the role.

What We’re Looking For

• Bachelor’s degree (or equivalent) and 4-8+ years of progressive HR experience, with at least 2+ years in an HRBP or business-facing HR role.
• Demonstrated ability to handle complex employee relations matters independently; sound judgment; comfortable with ambiguity.
• Exceptional relationship-builder; trusted advisor to leaders and employees; communicates with clarity, empathy, and authority.
• Proficiency in HR data analysis and reporting; uses data to inform recommendations and tell compelling stories.
• Strong business acumen — understands how Built’s business makes money, what drives organizational performance, and how talent decisions connect to results in a SaaS fintech context.
• SHRM-CP or PHR certification preferred; experience with Rippling or comparable HRIS.
• Experience in a high-growth SaaS or fintech company is strongly preferred.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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