Job Description
This is an excellent opportunity for someone who enjoys working with data, improving systems and processes, and taking ownership of end-to-end HR operational activity.
- Approximately 250 employees, growing toward ~300
- Financial services / banking environment with strong governance and control frameworks
- Structured and process-driven culture with high accountability
- Collaborative and supportive working environment with strong leadership focus on building capability within HR Operations
Key Responsibilities
- Review, validate, and manage HR and payroll-related data in partnership with an outsourced payroll provider
- Act as the primary liaison between internal HR and external payroll vendor
- Support monthly payroll review cycles (validation only – payroll processing is outsourced)
- Investigate and resolve payroll and people data discrepancies
- Provide HR administrative support and manage Tier 1 employee queries via ServiceNow
- Produce HR reporting and support people analytics activities
- Contribute to HR systems improvements, reporting enhancements, and process optimisation initiatives
- Support broader HR projects as required, including compliance and governance-related work
Key Systems
- SuccessFactors (HRIS)
- ServiceNow (HR case management)
- WebEx
- Lotus Notes (legacy system exposure)
What We’re Looking For
- Strong analytical mindset with high attention to detail
- Comfortable working with large datasets and identifying anomalies
- Strong Excel and data validation capability
- High level of ownership, accountability, and initiative
- Process improvement mindset with a focus on efficiency and accuracy
- Strong problem-solving skills and ability to work independently
- Experience working with HR, payroll, or people data
- CPA / accounting background highly regarded
- Exposure to reporting, reconciliations, or compliance-related activities preferred
Key Technical Experience
- HR Operations or HR Administration
- Payroll data validation and reconciliation (not processing)
- HR or people data reporting and analysis
- Process improvement and workflow optimisation
- Systems exposure (HRIS and/or workflow tools)
- Understanding of payroll compliance concepts (e.g. EOFY, FBT, novated leases) advantageous
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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