Help Desk Support

Job Description

Provide and co-ordinate IT help desk services, including ticket recording, hardware and software installations, user administration, network (LAN) and PC requests and issue resolution

Proactively manage issues to define the root cause and recommend permanent solutions

Liaise with external software and hardware vendors

Ensure that all information-reporting requirements are managed effectively.

Administer and support a range of services and hardware.

Expected for on-call support. (Roster based system)

In-house and customer commissioning and installations.

Work in a team to solve problems and find solutions.

Provide project support

Are you interested in this position?

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