Field Service Engineer

Job Description

Responsibilities

●      Deliver end-to-end field service across Australia and APAC, from installation and maintenance to troubleshooting and upgrades.

●      Provide trusted technical support to hospitals, distributors and internal teams, ensuring a seamless customer experience.

●      Plan and execute service visits with the right parts, tools, documentation and follow-up actions.

●      Maintain accurate service records and assets, including equipment history, spare parts, loan devices and calibration.

●      Champion quality and compliance by following medical device standards, SOPs and escalation requirements.

●      Build the future of APAC service operations through process improvement, training and global collaboration.

●      Support service agreement activities, including quotations, renewals, and distributor or customer communication.

About You

●      Bring 3+ years of field service experience in medical devices, biomedical engineering or hospital equipment support.

●      Apply strong hands-on technical expertise across installation, maintenance, troubleshooting and repair of electro-mechanical or software-driven equipment.

●      Build trusted customer relationships through clear, confident communication with hospitals, distributors and internal teams.

●      Take ownership and work independently, proactively solving problems and delivering accurate, timely service documentation.

●      Thrive in a start-up environment, helping develop practical processes, tools and workflows from the ground up.

●      Be ready to travel across Australia and APAC, with a valid driver’s licence; SAP, Salesforce or service-process experience is an advantage.

Why Choose Us:

●      Competitive remuneration package

●      Continuous training and support

●      Award-winning leadership development programs

●      Inclusive, flexible, and accessible working arrangements

●      Equal opportunity employer supporting diversity and inclusion

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru