Executive – Customer Experience

Job Description

Responsibilities

• Handle customer inquiries through phone, WhatsApp, email, and chat.
• Guide customers through onboarding and service processes.
• Explain platform services, assessments, and report timelines.
• Follow up with prospective and existing customers.
• Resolve customer concerns professionally and efficiently.
• Maintain accurate customer records and communication logs.
• Coordinate with internal teams to ensure smooth service delivery.
• Collect customer feedback and help improve customer experience.
• Build positive relationships with customers and maintain high satisfaction levels.

Requirements

• Bachelor’s degree in any discipline.
• 0–3 years of experience in customer support, customer service, telecalling, or client relations.
• Excellent communication skills in English and local languages.
• Comfortable working in a fast-paced onsite environment.
• Experience in matrimony, counseling, relationship services, or wellness industries is a plus.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru