Entry Level Helpdesk & IT All Rounder

Job Description

 What you’ll do

• Provide first-level support to internal staff for basic IT and system issues (laptops, email, user accounts).
• Answer helpdesk calls, log tickets, identify issues, and assist in coordinating resolutions.
• Troubleshoot simple customer and partner enquiries for our ATM, EFTPOS, POS and cash management products.
• Assist with staging, testing, servicing and preparing hardware and equipment for deployment.
• Help with general warehouse and inventory tasks as needed.
• Maintain accurate records and documentation in our internal systems.
• Work closely with senior technical staff and escalate more complex issues.

 About you

• No prior industry experience required – full training provided.
• Technically minded, enjoys problem solving and learning new systems.
• Reliable, energetic, and able to follow direction and multi‑task.
• Works well in a small, dynamic team environment.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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