Desktop Support
Job Description
This is an exciting opportunity to utilise your troubleshooting skills, support diverse environments, and make a real impact in fast-paced corporate settings.
In this role, you will be the go-to expert for end-users, ensuring their computers, applications, and peripherals run smoothly. Whether resolving technical issues remotely or on-site, your expertise will help keep businesses operational and employees productive. If you’re a proactive problem solver with excellent communication skills, this opportunity is perfect for you.
Key Skills and Qualifications:
- Proven experience in Desktop Support, Service Desk, IT Support or similar roles
- Strong troubleshooting and problem-solving capabilities
- Hands-on experience supporting Windows operating systems and common business applications
- Knowledge of desktop hardware, laptops, printers and peripherals
- Excellent communication and interpersonal skills
- Customer-focused mindset with a professional approach
- Ability to work independently and effectively as part of a team
- Strong organisational skills to prioritise multiple support requests
- Current Australian Driver’s Licence and willingness to travel across South Australia
Nice to Have Skills:
- Knowledge of other operating systems such as MacOS or Linux
- Experience supporting enterprise level IT environments
- Relevant certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician
- Experience with remote support tools and ticketing systems
Preferred Education and Experience:
- Demonstrated hands-on support experience in a corporate environment
- Relevant IT qualification or diploma (desirable but not essential)
- Previous experience supporting a geographically dispersed user base
Other Requirements:
- Valid Australian Driver’s Licence and ability to travel to various client sites across South Australia
- Professional, reliable, and customer-oriented approach
Desired Skills and Experience
Level 2 troubleshooting
network issue troubleshooting
customer service
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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