Data Analyst

Job Description

Responsibilities

• Data Analysis and Reporting: Analyze large datasets related to collections, delinquent accounts, recovery rates, and payment behaviors to provide meaningful insights that optimize collections strategies and improve operational performance
• Collections Strategy Optimization: Collaborate with collections, credit risk, and operations teams to optimize collections efforts, and identifying opportunities for early intervention
• Portfolio Monitoring: Track and monitor collection performance metrics, including recovery rates, tracking against collections’ targets and provide early warnings of potential risks
• Automation and Reporting: Automate reporting processes to streamline collections workflows and enhance efficiency using tools such as SQL, Power BI, or Tableau. Provide updates on collections’ performance in collections operations forums
• Collaboration with Cross-Functional Teams: Work closely with collections operations managers, product teams, and risk departments to align data insights with operational strategies and drive improvements in collections performance
• Ad-hoc Analysis: Provide analytical support for ad-hoc requests related to collections operations, including risk assessments, portfolio reviews, and process improvements
• Process Improvement: Identify inefficiencies and gaps in collections processes and recommend improvements based on data analysis to enhance recovery rates and reduce operational costs

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