Data Operations Analyst

Job Description

Responsibilities

Complete day to day customer master data queries and activities: Provide site master data support for set up, transfers and retirement of sites o Retail site set ups. o Amendment of site details o Coordination with Terminal Partners o Analysis of Data and execution.• Maintaining good relationships with business function• Ensure data input is consistent with the data standards and meets the required levels of completeness • Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, accuracy and participate on operations meetings on SLA agreements and KPI measures• Ensure the integrity of data input is consistent with the data standards and meets the required levels of completeness. Complete sustainable data quality improvement plans that aligns to data policies and standards.• Passion and experience in understanding business requirements and improving processes and systems • Ability to work and collaborate within a virtual distributed team environment• Ability to prioritise optimally• Ability to formulate and tackle problems• Ability to build positive relationships with business collaborators, technical teams and delivery teams• Run Data performance reports for the key quality measures of completeness, consistency, uniqueness, and accuracy• Generate and analyse MDM monthly performance reports/statistics for key quality measures of completeness, consistency, efficiency, and accuracy.• Identify and implement process and solution requirements for the master data management process• Regularly supervise and resolve outstanding master data management issues. Based on agreed trigger points, further advance to higher levels of authority for solution or direction and feedback• Identify and contribute to the improvement of defective trends or areas of process performance weakness in the end to-end process.• Contribute towards the data enrichment process for the Data sub-tower on a continuous improvement cycle

Qualifications,

Fluent in English language with the ability to express any idea without hesitation, have good vocabulary and grammar; people understand you easily. Both your spoken and written skills are good.• Bachelor’s degree in management, Business, Finance, Accounting, or related field• Minimum of 4 – 6 years of experience managing a client-service oriented function with experience in Procurement / Supply chain/Customer or Finance field experience• Minimum 4-6 years of experience in master data systems management and development; with hands-on experience dealing with data conversion, consolidation, enrichment, and harmonisation.• Sound experience in SAP or any other ERP system is required.• Experience of working cross culturally and in an international environment• Ability to communicate and influence across different levels in the organisation.• Engaging and collaborative way of working• Resilient and experienced in working in complex environment

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