Customer Support Tele calling

Job Description

Responsibilities:
• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 – 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.
• It is a Part Time Customer Support / TeleCaller job for candidates with 0 – 6 months of experience.

More about this Customer Support Tele calling job
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Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Tele calling role.

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