Customer Service Representative
Job Description
Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:
- Work for one of the fastest-growing food industry start-ups in Europe;
- Respond to customer queries in a timely and accurate way, via phone or chat;
- Contribute to the project’s success, propose improvements, share knowledge and learn together with your colleagues!
Important! The start date is July 7th. The department operates 24/7. The schedule is rotating and is prepared according to business needs, so there is no option to choose it individually. This position typically includes evening and weekend shifts, as well as approximately 2–4 night shifts per month. We kindly ask you to assess whether this type of work schedule matches your expectations and availability.
What we are looking for:
- Fluent Finnish language skills (at least C1 level)
- Intermediate English language skills (at least B2 level);
- Strong verbal and written communication and interpersonal skills, such as empathy and listening;
- Ability to quickly absorb information, adapt and respond to change;
- Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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