Customer Service & Data Entry Officer

Job Description

This is a varied role suited to someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in delivering excellent customer service while ensuring information is entered accurately and efficiently. You’ll play an important role supporting our customers and the day-to-day administration of the business.

Key Responsibilities:

• Manage front desk reception, phone & email enquiries
• Greet and direct visitors and contractors
• Accurately enter data for delivery dockets, purchase orders, and supplier invoices

• Maintain & update internal databases and spreadsheets
• Processing customer credit and debit requests
• Assisting in running reports and collating data
• Providing prompt and efficient responses to client queries or concerns

About You:

To be successful in this role, you’ll have:

• Proven experience in a customer service or a data entry role.
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and versatility in your work
• Ability to work both independently and within a team
• Able to remain organised and focused when managing multiple deadlines
• High attention to detail and accurate data entry skills
• Proficient in Microsoft Office (Outlook, Excel, Word)
• Knowledge of the Pronto system (highly regarded, but not essential)

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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