Customer Service Associate

Job Description

Responsibilities:

1. Train and onboard students after sales
2. Deliver prompt, efficient, and friendly responses to students across various channels
3. Initiate regular calls with students to track their progress
4. Manage the success of assigned students and identify upselling opportunities
5. Build strong and lasting relationships with customers
6. Perform tasks required to ensure customer satisfaction
7. Act as the customer’s voice for internal teams and share feedback to improve products and services
8. Cross-sell and upsell the courses offered

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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