Customer Care Executive

Job Description

Responsibilities

• Make outbound calls to prospective participants from the existing database
• Explain event offerings, benefits, pricing, and registration processes
• Understand participant interests and recommend suitable registration options
• Convert leads and inquiries into confirmed registrations
• Follow structured follow-up processes to maximize conversions
• Handle objections confidently and move conversations toward closure

Customer Relationship Management

• Maintain ongoing engagement through calls, email, and WhatsApp
• Respond to participant queries promptly and professionally
• Build trust and long-term relationships with participants
• Maintain clean and updated CRM records

Registration Operations

• Track registrations and payment status
• Coordinate internally to ensure smooth participant onboarding
• Support participants throughout the registration journey

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru