Compliance Team Lead

Job Description

Responsibilities:

• Lead, mentor, and manage a team of KYB Analysts, ensuring consistent quality and adherence to SLAs across the team
• Allocate and oversee team workload, monitor performance metrics, and drive continuous improvement in onboarding processes
• Act as the primary escalation point for complex KYB cases, key risks, and issues, ensuring timely resolution and communication to senior management
• Oversee the end-to-end review and verification of client onboarding applications, ensuring compliance with internal policies and regulatory requirements
• Maintain strong relationships with Relationship Partner Teams and liaise directly with clients as required to obtain all necessary supporting evidence for KYC due diligence
• Ensure effective 2-eyed and 4-eyed customer due diligence processes are followed, acting as a senior checker and sign-off authority
• Oversee risk assessments, periodic/trigger reviews, and enhanced due diligence conducted by the team, ensuring thoroughness and consistency
• Monitor and review documentation of unusual activity or AML flags escalated by analysts
• Identify training needs and coordinate internal and external training programs related to AML/CFT and other relevant subjects for the team
• Contribute to the development and refinement of KYB policies, procedures, and workflows in collaboration with senior compliance leadership
• Handle general administration and ancillary activities related to the above functions in accordance with business requirements

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