Job Description
Responsibilities
- Support product implementation workstreams for new clients, including requirements gathering, documentation, delivery tracking and implementation readiness.
- Work with clients and internal teams to understand operating models, workflow needs, integration points and implementation priorities.
- Document business requirements, process flows, user stories, acceptance criteria and implementation decisions in a clear and structured way.
- Support the full SDLC for client implementations, including contributing to UAT planning, go-live preparation and post-implementation activity.
- Assist with data mapping activity to support integrations between client systems and platforms.
- Translate client requirements into practical product, configuration, integration and testing inputs for Product, Engineering and QA teams.
- Help review test cases, validate outputs, track defects and coordinate follow-up actions during implementation.
- Maintain implementation trackers covering actions, risks, dependencies, decisions and stakeholder updates.
- Contribute to Agile delivery activity, including backlog refinement, sprint planning and delivery updates using tools such as Jira.
- Build understanding of securities finance workflows across areas such as trading, books and records, billing, collateral, settlement and reporting.
- Support improvements to Professional Services templates, documentation standards and implementation processes.
What We’re Looking For
- 3+ years’ experience in business analysis, product implementation, client onboarding, financial technology delivery or a comparable role within fintech, financial services technology or capital markets.
- Practical experience supporting requirements gathering, workflow documentation and implementation activity through working understanding of the SDLC, including UAT and go-live.
- Client-facing experience (internal or external) with the ability to gather requirements, ask structured questions and manage straightforward stakeholder interactions.
- Foundational understanding of financial services, capital markets, post-trade, securities finance or related workflows.
- Experience writing clear documentation, including requirements, process flows, user stories, acceptance criteria or implementation notes.
- Ability to work with product, engineering, QA, project and client-facing teams to clarify requirements and follow through on actions.
- Strong attention to detail, with the ability to organise information clearly and keep delivery activity moving.
- Clear written and verbal communication skills, with the confidence to ask questions and explain issues to technical and non-technical audiences.
- A practical, client-focused approach to problem solving and a willingness to build knowledge of Spire and securities finance workflows.
Nice to have
- Exposure to data mapping, data validation, SQL, system integrations or testing activity.
- Experience in securities lending, securities finance or a closely adjacent capital markets domain.
- Familiarity with Agile delivery methods and tools such as Jira.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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