Brand Designer

Job Description

About the role

• You’ll join Brand Creative, working closely with our Principal Brand Designer to produce high-caliber design across multiple workstreams.
• You’ll design ads and social graphics that expand Help Scout’s brand awareness into new audiences — layouts built to stop the scroll and perform across formats.
• You’ll contribute to bigger brand builds, like our new editorial content hub and sub-brands (including our podcasts), helping push them forward alongside the team.
• You’ll partner with Product Marketing to make product content visually compelling across channels.
• You’ll balance bite-sized, fast-turnaround assets with steady progress on larger projects, breaking work into manageable chunks.
• Over time, you’ll grow into shaping the brand system itself as your craft deepens.

About you

• You’re a stellar visual designer honing your craft, with a keen eye for composition, typography, and detail.
• You’re curious and consultative — you see feedback from teammates and cross-functional partners as a gift that’s critical to your work’s success.
• You bring motion and web design chops alongside strong static fundamentals, and you’re fluent in Figma.
• You communicate clearly and lean on async techniques to move multiple projects forward at once.
• You know when to leverage AI and other time-saving approaches, and you’re comfortable breaking work into manageable chunks.
• You embrace ambiguity and find ways to create clarity — for yourself and your teammates.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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