Block Management Assistant

Job Description

THE ROLE: BLOCK MANAGEMENT ASSISTANT

The Block Management Assistant provides administrative support across UK property portfolios while ensuring compliance with task deadlines and supporting effective client communication. Reporting directly to the Associate Director, the role focuses on maintaining accurate records, coordinating contractor compliance documentation, responding to client enquiries, and supporting the smooth administration of block management activities.

KEY RESPONSIBILITIES

• File documentation accurately.
• Update internal CRM records.
• Draft client communications.
• Chase contractors for mandatory servicing records.
• Obtain contractor compliance documentation.
• Act as a point of contact for customer queries.
• Respond professionally and promptly to client enquiries via email and telephone.
• Maintain 100% compliance with task deadlines through the company’s internal management system.

ABOUT YOU

• Proven administrative experience, ideally within property or block management
• Exceptional organisational and time-management skills.
• Strong communication skills.
• Foundation or Associate membership of TPPI or RICS is highly desirable.
• Demonstrated commitment to strict compliance with deadlines.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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