Automation Specialist

Job Description

Key Responsibilities

• Analyse current business processes and workflows to identify inefficiencies, bottlenecks, and opportunities for automation.
• Collaborate with stakeholders to understand operational challenges and recommend automation solutions.
• Document existing and future-state workflows.
• Design, develop, and implement scalable workflow automation solutions using automation platforms, APIs, scripts, and AI-powered tools.
• Build automated workflows that improve productivity and reduce manual intervention.
• Configure automations to support business operations across multiple departments.
• Develop and maintain API integrations between business systems and third-party applications.
• Connect software platforms and databases to enable seamless data flow.
• Configure webhooks and integration logic to ensure reliable communication between systems.
• Troubleshoot and resolve integration issues.
• Monitor automation workflows to ensure optimal performance.
• Investigate and resolve automation failures, bugs, and system errors.
• Perform regular maintenance, testing, and updates to existing automations.
• Continuously optimise workflows to improve efficiency and scalability.
• Create and maintain technical documentation for workflows, integrations, and automation processes.
• Train users on newly implemented automations where required.
• Provide ongoing support and recommendations for continuous process improvement.

Requirements

• Experience with workflow automation and system integrations.
• Knowledge of API integrations and webhooks.
• Experience using ClickUp, Make (Integromat), and n8n.
• Familiarity with AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot.
• Strong problem-solving, analytical, and communication skills.
• Ability to manage multiple projects and work independently.
• Relevant experience in automation, systems integration, or a related IT field.

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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