Account Manager

Job Description

Responsibilities
• Develop Relationships with key Decision makers within nominated Account(s) and associated ecosystem of consultants and contractors
• Develop Mechanical, Electrical & Building Automation Infrastructure Data Center business opportunities related to EcoStruxure for Data Centers offer
• Become the opportunity leader for identified major projects, leading a virtual team and add value to ensure a successful outcome
• Process and analyze feasibility assessments for all bid/contract documents related to developed opportunities
• Build a strong working relationship with the Divisions and Country leadership to develop and drive an account winning strategy
• Build strong relationships within all relevant countries within the Region, and lead the Sales, Presales, Tendering and Execution professionals to best address the customer needs
• Develop the Strategic Account Plan/Strategy and roll it out across the Region.
• Consult with customers and shape opportunities to optimize the value we offer
• Map key decision makers at customers or prescribers
• Follow Customer Project Process (CPP) follow Best In Sales Practice and be best in class for account profiling and record keeping in our CRM system.
Commercial experience
• Demonstrates deep technical sales (direct and indirect) experience
• Strong track record of capability to manage and grow large accounts
• Understanding of account management, customers, sales channels & third parties
• Demonstrates significant experience in detecting and discussing industry and customer pain points and proposing high value solutions
• Proven knowledge of building automation, mechanical systems, electrical distribution, critical power, and associated services.
Leadership
• Ability to mobilize and manage networks / remote and virtual team
• Ability to navigate complex matrix organizations in multicultural environment
• Ability to understand and animate complex ecosystem of influencers
• Strong initiative, self-starter and highly organized
Communication and Interpersonal skills
• Successful track-record in establishing local customer intimacy through connections at Executives level and key decision makers within the customer organization
• A strong ability to understand complex requirements, able to clearly communicate client needs, challenge the client on solutions and translate solutions to business value.
• Able to politically navigate through an organization; balancing interactions with the Key Decision Maker and reaching senior executive / C-Level ranks
• Strong influencing skills and intercultural skills
• Tenacity, resilience, emotional intelligence

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