Account Executive

Job Description

Job Description

Main Responsibilities：

* Marketing Action Plan implementation:

– Collaborate in the design and execute the Marketing Action Plan, including the action plan on targets to be saturated.

– Build the Market Intelligence in all segment and update the reporting tool.

* Customer relationship management:

– Personally contact and secure existing customers and their intermediaries for accounts via regular and proactive communication.

– Build strong customer relationships and create a sense of mutual trust and beneficial reliance with existing clients.

– Make telephone calls and in-person visits and presentations to existing customers.

– Provide good customer service by responding swiftly to queries and concerns from clients and their intermediaries.

– Consult on the most effective cover for a particular need.

– Prepare bids and price quotations.

*Portfolio management:

– Be the active central point of contact of the clients and/or its intermediary.

– Deliver renewal revenue and achieve maximum sales profitability, growth and account penetration within an assigned portfolio of accounts.

– Prepare sales proposals and renewal offers with the contribution of internal stakeholders: risk underwriters, commercial underwriting; for the highest possible renewal rate and a high level of client satisfaction and develop cross-selling.

– Increase profitability of existing product lines by encouraging clients to use added value services wherever possible.

– Maximise the opportunities for all product lines, thereby maximising contribution.

– Monitor and report on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff.

– Demonstrate products and services to existing clients and assist them in selecting those best suited to their needs.

– Expand the existing business in saturating them to non-insured entities of the insured group (direct approach or through intermediaries. Support other region teams in saturating their business.

* Market knowledge:

– Ensure credibility with clients by maintaining detailed knowledge of current market conditions and competitors’ products.

– Maintain a sound understanding of all Coface products and ensure the proposition is developed through all appropriate sales channels.

– Introduce new CGS programs, products and services and promote them through regular visits and frequent communications.

– Work with Marketing teams in making the most effective use of the resource for campaigns/events, follow-up the customer survey.

* Communication:

– Supply management with verbal and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services. 

-Coordinate and  steer the internal stakeholders (account and sales managers, back office, risk underwriting and other experts) to ensure a timely, efficient and global service to clients. 

– Participate in external events organised within the Region representing the company in the best light for building new business contacts.

* Underwriting savvy:

– Ensure prudent Commercial Underwriting of credit insurance business, adhering to Coface standards and delegations.

– Work with underwriters to amend policies where necessary in order to meet client demand.

Risk management and compliance:

– Take joint ownership of the loss ratio with the Risk department and deliver a profitable result to the business.

– Adhere to compliance standards set by Coface and external regulators.

Qualifications

• 5+years’ experience in B2B credit or related industry sales to multiple verticals.
• Bachelor’s Degree

Are you interested in this position?
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