Job Description
Responsibilities
Inbound Lead Response and Qualification
- Contact new inbound leads quickly by phone, WhatsApp, email, or the approved channel.
- Understand the prospect’s business, current marketing setup, ad spend, growth target, decision timeline, and core bottleneck.
- Qualify whether the prospect fits The Profit Pixel’s services, commercial expectations, and client profile.
- Record every interaction, next step, objection, and follow-up date in the CRM or sales tracker.
- Disqualify weak-fit leads clearly instead of keeping dead opportunities open.
Call Booking and Sales Coordination
- Book qualified prospects into the founder’s or closer’s calendar with complete context.
- Confirm meetings, reduce no-shows, and reschedule serious prospects when required.
- Prepare a concise pre-call brief so the sales conversation starts with the right business context.
- Coordinate any information or access needed before a discovery or proposal call.
Proposals, Follow-up, and Closing
- Send accurate proposals, pricing, case studies, and next-step communication after sales calls.
- Build a clear follow-up plan for every open opportunity instead of relying on random reminders.
- Handle common objections related to price, trust, timing, scope, and agency switching.
- Keep momentum through multiple stakeholders and long decision cycles.
- Push each qualified opportunity toward a clear outcome: closed won, closed lost, or scheduled next step.
Payment Collection and Receivables Follow-up
- Collect the initial payment required to start work and coordinate the handover to delivery.
- Track pending invoices and follow up before and after due dates.
- Follow up professionally but firmly on overdue payments until the matter is resolved or escalated.
- Maintain an accurate view of payment promises, due dates, receipts, and unresolved balances.
- Escalate collection risks early instead of allowing invoices to age silently.
Reporting and Pipeline Discipline
- Maintain clean daily records of new leads, calls made, qualified leads, meetings booked, proposals sent, follow-ups due, deals won, and payments collected.
- Share concise pipeline updates with the founder, including stalled opportunities and decisions required.
- Identify recurring lead-quality, objection, pricing, or process issues that reduce conversion.
- Follow agreed sales processes while improving them through evidence from real conversations.
Requirements
- Prior work experience in a marketing agency is mandatory. Applications without agency experience will not be considered.
- Experience in a performance marketing agency is strongly preferred.
- Hands-on experience speaking with inbound leads, qualifying prospects, booking sales calls, and maintaining follow-up discipline.
- Experience sending proposals and moving prospects through a multi-step sales process.
- Confidence discussing marketing services, business goals, budgets, timelines, and expected outcomes with founders or senior decision-makers.
- Strong spoken and written communication in English and Hindi.
- Ability to follow up repeatedly without becoming passive, careless, or unprofessional.
- High ownership of CRM hygiene, next steps, deadlines, and payment status.
- Comfort handling payment reminders and overdue-payment conversations.
Bonus Skills (Good to Have)
- Experience selling Meta Ads, Google Ads, creative strategy, CRO, or related agency services.
- Familiarity with D2C business economics, including revenue, CAC, ROAS, conversion rate, contribution margin, and ad spend.
- Experience working with a CRM, proposal software, payment tracker, or automated follow-up system.
- A track record of converting inbound leads into paying agency clients.
- Experience recovering overdue client payments while preserving the commercial relationship
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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