Field Engineer

Job Description

Responsibilities

• Perform installations, replacements, and de-installations of network and systems infrastructure equipment in accordance with customer requirements and internal standards
• Provide on-site troubleshooting and technical support for incidents and service issues, escalating when necessary to ensure timely resolution
• Configure, stage, and commission equipment including routers, switches, firewalls, LTE/4G/5G antennas, servers, workstations, SD-WAN devices, Wi-Fi, and VPN-related infrastructure
• Carry out site surveys, health checks, and technical assessments to validate customer infrastructure and support successful service delivery
• Support customers via on-site or remote assistance and coordinate with internal technical teams when required to restore service or complete implementation activities
• Maintain accurate technical documentation, installation records, and site-related updates to ensure operational continuity and knowledge sharing
  

Job Qualifications & Skills

• Bachelor’s degree in Telecommunications, Networks, or a relevant field
• Experience in installations, field support, troubleshooting, and infrastructure maintenance will be considered an asset
• Hands-on experience with installation and commissioning of FortiGate, Cisco Meraki,SD-WAN devices, Wi-Fi 6/6E/7 access points, and LTE/5G technologies will be considered a strong asset
• Familiarity withsite survey tools and fiber infrastructure will be considered an advantage
• Solid understanding of enterprise-grade networking and systems infrastructure (e.g., routing, switching, firewalls, LTE/4G/5G, SD-WAN, Wi-Fi, VPNs, servers, workstations) will be considered an asset
• Ability to perform minor configuration tasks and equipment commissioning in field environments
• Relevant certifications such as CCNA, Fortinet NSE 4, CWNA (Wireless), or CompTIA A+ will be considered a plus
• Proficient in English and Greek
• Valid driver’s license is required
• Availability to travel and work on-site when required

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