Assistant Manager

Job Description

Working with your Relationship Manager, you’ll manage a portfolio of customers by:

• Proactively developing and maintaining a detailed understanding of the customer’s business and financial needs
• Acting in the best interest of the customer and applying a customer-centric approach, to support the customer’s business needs with suitable products and services
• Providing appropriate solutions towards account maintenance and customer needs
• Maintaining a well-managed portfolio compliant with all relevant policies and procedures

• Maintaining control of workflows across all compliance and customer fulfilment process
• Collaborating with product partners and other stakeholders to fulfil customer needs

To grow and be successful in this role, you will ideally bring the following:

• Prior experience in a commercial banking frontline roles and commercial lending
• Ability to help manage strong customer relationships by handling service queries and solving minor issues
• Strong communication skills to assist customers effectively
• Attention to detail when reviewing agreements and contracts.
• Ability to assess a customer’s ability to fulfill their credit obligations, considering both qualitative and quantitative factors (the 5Cs of credit)
• Ability to manage multiple tasks and keep track of customer documentation, banking transactions, and internal communications
• Familiarity with risk management concepts, particularly in credit risk, risk and market risk
• Familiarity with regulatory requirements such as KYC (Know your Customer) and AML (anti- money laundering).
• Preferred agricultural industry experience and awareness
• Preference for Tertiary qualifications in Commerce, Business, Economics, Accounting, Ag Science/Economics

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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