Payments Analyst

Job Description

Responsibilities

• Conduct in-depth payment data analysis to identify patterns, trends, and improvement opportunities
• Identify opportunities to optimize payment processes, enhance customer experience, and drive revenue growth
• Support testing initiatives through sample sizing, monitoring, and readouts
• Partner with cross-functional teams on payment performance and optimization initiatives
• Respond to ad-hoc analytical requests and translate findings into clear, actionable insights
• Create and maintain dashboards and reporting tools that provide visibility into key payment metrics
• Provide data-driven recommendations to improve authorization rates and overall payment performance
• Explore practical ways to use AI tools to accelerate analysis, automate repetitive tasks, support testing workflows, and improve reporting

What We’re Looking For

• 2–4+ years of experience in a highly analytical consumer, marketplace, fintech, or similar data-driven business
• Proven track record of delivering actionable insights using data
• Strong SQL skills for efficient extraction and analysis of data from complex datasets (must-have)
• Strong visualization skills in Power BI (preferred), Tableau, Looker, or similar BI tools
• Strong Excel skills
• Ability to take ownership of analytical projects and move from data extraction to interpretation, insights, and recommendations
• Collaborative mindset and ability to work effectively in cross-functional teams
• Experience using AI tools, or strong openness to adopting them in day-to-day analytical work
• Nice to have: experience in payments, acquirer/processor/payment gateway environments, or high-risk merchant space
• Nice to have: exposure to A/B testing or experimentation

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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