Product Trainer

Job Description

Responsibilities:

Build Best-in-Class Training Experiences

• Design and build end-to-end training programs for Censis employees and customers, covering healthcare and sterile processing workflows, industry context, and Censis product education
• Develop and deliver engaging training assets for internal stakeholders, including instructor-led presentations, self-paced learning modules, video tutorials, interactive experiences, and quick reference materials
• Lead and evolve Censis’ training ecosystem, including LMS and customer learning portals, to ensure a seamless and scalable learning experience

Drive Customer Learning and Adoption

• Build robust remote learning resources and customer-facing learning portals that support ongoing product adoption
• Manage and deliver customer learning offerings that help users build confidence and maximize the value of Censis solutions
• Create self-service learning content that enables customers to quickly access practical, high-value support
• Produce compelling video demonstrations, user guides, and enablement resources that simplify complex workflows
• Establish clear processes to refresh and maintain content so learning materials remain accurate and relevant
• Measure learning effectiveness through user engagement insights and continuous improvement opportunities

Enable Internal Teams to Launch and Grow with Confidence

• Create and deliver training for new products and major product enhancements to ensure internal teams are prepared to support successful launches
• Lead regular education sessions for cross-functional internal teams to strengthen product knowledge and confidence
• Serve as a subject matter expert on sterile processing workflows and partner with product and marketing teams to support strategy, messaging, and enablement
• Collaborate with internal functional teams to identify evolving training needs and prioritize high-impact learning opportunities
• Gather feedback from stakeholders and learners to continuously improve the effectiveness and relevance of training materials
• Represent Censis products with enthusiasm and professionalism, helping build customer trust, satisfaction, and excitement for Censis solutions

Qualifications and Skills:

• Extensive knowledge of CensiTrac and related products in the Censis suite
• Current professional certification with HSPA or CBSPD
• Strong background in sterile processing, with knowledge of governing standards and practices
• Knowledge of regulatory bodies impacting Sterile Processing and Operating Rooms
• Exceptional communication, interpersonal, and analytical skills
• Proven ability to develop and deliver engaging training content for diverse audiences
• Experience with Learning Management Systems (LMS) and training strategy development is a plus
• Requires travel up to 30%, depending on location
• Bachelor’s degree in related area preferred or equivalent experience

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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