IT Services Administrator

Job Description

The IT Services Team consists of the IT Services Manager, administrators, and support staff that work in conjunction with the IT Solutions Team to form the complete Flexi IT Team. The Flexi IT Team is led by the Director of IT.

KEY ATTRIBUTES AND EXPERIENCE:

• Understanding of and commitment to the values of a Catholic educational system of schools in the Edmund Rice tradition.
• Familiarity with education sector IT requirements and best practice is desirable.
• Appropriate qualifications and relevant professional experience:
  • A vocational qualification, or degree, in information technology or information systems from a recognised tertiary institution, or other relevant qualification, would be well regarded.
  • Relevant industry qualifications in IT service delivery and/or IT service frameworks (e.g., Information Technology Infrastructure Library) would be well regarded.

• Demonstrated capacity to be a reliable and authoritative organiser and positive change agent in IT services and practice.
• Able to demonstrate the high-level communication, collaboration, and interpersonal skills necessary to be successful in a complex and layered organisational structure.
• Organisational and administrative capacity to fulfil the functions of the role and to support the IT Services Manager.
• Ability to work independently and collaboratively.
• Ability to diagnose problems, foresee potential issues and devise appropriate responses.
• Ability to develop collaboration, trust and confidence through listening, effective communication, and humility.

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