Administrator

Job Description

Key Responsibilities :

1. DRM Platform Administration :

– Administer and maintain the Seclore DRM environment, including Policy Server, Federation Console, and supporting infrastructure.

– Configure and manage DRM policies, security controls, permissions, access rights, and content protection settings.

– Monitor platform health, system availability, performance, and operational compliance.

– Support software upgrades, patching, and environment enhancements.

2. Access and Security Governance :

– Manage user provisioning, permissions, content sharing rights, and reviewer access workflows.

– Register customers, fabs, authorized users, and access groups within DRM environments.

– Enforce content access controls, watermarking, copy restrictions, and printing restrictions.

– Support secure external collaboration while maintaining IP protection standards.

3. Incident & Operational Support :

– Serve as the primary point of contact for DRM-related incidents, service requests, and escalations.

– Investigate and resolve user, system, authentication, policy, and access issues.

– Coordinate with IT Infrastructure, Security, Networking, Windows, Linux, and Application teams to resolve operational problems.

– Drive root-cause analysis and implement preventive actions.

4. Reporting & Compliance :

– Generate weekly and monthly DRM operational reports.

– Produce DRM usage analytics and document activity reports.

– Monitor unusual activity and security incidents and coordinate investigation efforts.

– Maintain audit readiness and support compliance requirements.

5. Enterprise Integrations :

– Support enterprise DRM integrations across : SharePoint Online, Microsoft Teams, OneDrive, Customer Portal, and Document Servers.

6. Documentation & Training :

– Create and maintain operational procedures, installation guides, support documentation, and runbooks.

– Conduct administrator and end-user training sessions.

– Lead knowledge transfer activities and maintain operational continuity plans.

Minimum Qualifications :

Education :

– Bachelor’s degree in Computer Science, Information Technology, Information Security, Engineering, or related discipline.

Are you interested in this position?
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