Job Description
RESPONSIBILITIES
- Perform data analysis and reporting activities by analyzing business and system data, supporting reporting requirements, developing dashboards and reporting specifications, and providing data-driven insights to support business decision-making.
- Support operational governance and regulatory compliance activities including AML, KYC, sanctions screening, transaction monitoring, audit coordination, regulatory reporting and operational risk management.
- Support audit and regulatory reviews, ensuring timely submission of required documentation and reports.
- Maintain and manage project, operational and governance documentation including reports, release documentation and operational records.
- Oversee technology delivery, operational governance and regulatory compliance activities across business and technology functions.
- Act as the key coordination point between development teams, stakeholders, compliance units and operational teams to ensure effective collaboration and successful delivery outcomes.
- Manage end-to-end software and infrastructure delivery activities including project planning, resource coordination, release management, stakeholder communication and quality assurance.
- Identify, analyze and resolve operational and project-related issues through root cause analysis and implementation of corrective and preventive actions.
- Drive process improvement, workflow optimization, automation initiatives, and operational efficiency enhancements while minimizing operational risks.
- Monitor and report on delivery progress, operational performance and key operational KPIs to support management decision-making and continuous improvement initiatives.
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