Job Description
Responsibilities
– Contact potential and existing customers to introduce our products or services following provided scripts.
– Address customer inquiries and provide information about our offerings.
– Ask relevant questions to understand customer needs and close sales deals.
– Collaborate with the field sales team by directing qualified prospects to them.
– Maintain an accurate customer database by updating and entering information.
– Process orders efficiently and accurately.
– Resolve customer grievances to uphold the company’s reputation.
– Go the extra mile to achieve sales quotas and set the stage for future sales.
– Keep detailed records of calls and sales, noting valuable information.
Qualifications and Skills :
– Proven experience in telesales or other sales/customer service roles.
– A track record of consistently meeting sales quotas, preferably through phone-based interactions.
– Proficiency in using relevant computer programs, including CRM software, and telephone systems.
– Ability to learn about our products and services and effectively communicate them to prospects.
– Excellent communication skills in English and one or more of the following languages: Hindi, Telugu, Kannada, Tamil, Bengali, Marathi, or Gujarati.
– Strong interpersonal skills and the ability to stay composed in the face of rejection.
– Exceptional negotiation skills with the capability to resolve issues and address customer complaints.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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