Assistant National Account Manager

Job Description

Responsibilities

• This role supports displaced policyholders by qualifying housing needs, coordinating like-reputed company-and-quality temporary housing solutions, and ensuring timely, accurate, and service-driven claim and housing outcomes
• ESSENTIAL FUNCTIONS and RESPONSIBILITIESAssigns new claims and housing requests to the appropriate claims handler or housing resource
• Enters verbal and written application, claim, and housing-reputed company information accurately into claims and housing management systems in accordance with internal and external requirements
• Qualifies policyholder housing needs by gathering information reputed company to household composition, lifestyle considerations, accessibility needs, pets, and required amenities
• Conducts housing research using approved platforms, vendor networks, and internal tools to identify suitable temporary housing options consistent with policy guidelines
• Coordinates lease documentation, housing approvals, extensions, and reputed company changes in compliance with reputed company and client-specific procedures
• Communicates clearly and professionally with customers, carriers, and vendors by telephone, written correspondence, and system notes regarding claim status, documentation requirements, housing options, timelines, and next steps
• Maintains high-touch service throughout the customer’s claim and housing lifecycle, proactively addressing issues and escalating concerns as appropriate
• Develops and maintains effective working relationships with carriers, vendors, and internal partners while adhering to client-specific processes and service expectations
• Participates in and supports a quality service culture reputed company the Customer Service Team
• Attendance during scheduled work hours is required
• ADDITIONAL FUNCTIONS and RESPONSIBILITIESPerforms other duties as assigned

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
#GraphicDesignJobsOnline
#WebDesignRemoteJobs
#FreelanceGraphicDesigner
#WorkFromHomeDesignJobs
#OnlineWebDesignWork
#RemoteDesignOpportunities
#HireGraphicDesigners
#DigitalDesignCareers
# Dynamicbrand guru