Customer Service Assistant 

Job Description

Responsibilities:

• Process and update Shopify orders, ensuring accuracy and timely fulfillment.
• Communicate with vendors to coordinate shipments, track orders, and resolve issues.
• Manage customer inquiries via email and other communication platforms.
• Reconcile invoices and track purchase orders (POs).
• Utilize Excel, Shopify, VRP, Brightpearl, Slack, and Front App to manage workflows.
• Ensure seamless coordination between vendors, customers, and internal teams
• Requirements:
• Previous experience in customer service, e-commerce, or order management.
• Proficiency in Shopify, with experience handling orders and vendor communication.
• Strong skills in Excel, VRP, Brightpearl, Slack, and Front App.
• Excellent communication skills, both written and verbal.
• Ability to work independently in a remote environment and manage tasks efficiently

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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