Business Intelligence Specialist

Job Description

Key Responsibilities

Looker Platform Ownership

• Provide day-to-day support and maintenance for the Looker BI environment, ensuring platform reliability and performance
• Develop and maintain LookML models, Explores, and dashboards based on business needs
• Perform LookML updates, user administration, and performance optimization
• Troubleshoot and resolve production issues during business hours
• Build dashboards and reporting tables using BigQuery datamarts and datasets

Strategic Advisory & Governance

• Review and recommend improvements to data model architecture for scalability and performance
• Provide guidance on Looker security, access control, and governance frameworks
• Establish and maintain metric governance, including definitions, logic, and ownership
• Support implementation of conversational analytics use cases within Looker

Analytics Planning & Architecture

• Evaluate existing dashboards and recommend improvements, redesigns, or decommissioning
• Define dashboard user stories (audience, purpose, decisions supported, cadence)
• Contribute to BI-agnostic architecture planning for flexibility and scalability
• Ensure dashboards rely on a governed semantic layer rather than embedded transformations

Reporting & Documentation

• Deliver weekly status reports covering completed tasks, hours, and upcoming deliverables
• Maintain comprehensive documentation for LookML models, dashboards, and governance updates
• Provide advisory reports with insights and recommendations on data architecture, security, and governance

Required Qualifications

• 3+ years of hands-on experience with Looker (LookML, Explores, dashboards)
• Strong knowledge of data modeling (star schema, snowflake, denormalized models)
• Experience with Looker security and access control (roles, model sets, user attributes)
• Advanced SQL skills for analytical querying
• Experience with cloud data warehouses (e.g., BigQuery, Redshift)
• Solid understanding of BI governance and best practices

Preferred Qualifications

• Experience with other BI tools (Tableau, Power BI, Sigma, or Metabase)
• Familiarity with dbt or similar data transformation tools
• Exposure to conversational analytics or natural language querying
• Experience in franchise, retail, or multi-location environments
• Familiarity with Git-based version control for LookML
• Understanding of Customer Lifetime Value (CLV) modeling 

Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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