Junior IT Support Specialist
Job Description
What experience we need from you
You will have a broad range of technical skills and know how to identify potential issues before they become a problem.
Your experience will include:
- A similar IT support environment, troubleshooting a wide spectrum of issues in a mostly Microsoft M365 user environment
- Excellent communication skills – both written and verbal – with people at all levels, is essential
- Experience supporting the M365 suite of products
- Network and infrastructure support experience
- Proficiency in the troubleshooting and repair of hardware including both Windows and Mac. Logging of repairs and working with vendors
- Creation and maintenance of documentation and monthly reporting
About you
We take pride in our service to clients so superb communications skills are essential. You must be able to work autonomously while also enjoying working as part of a small but well supported team. We want people who are passionate about IT and live and breathe technology.
You will have a sound knowledge of the following:
- Windows operating systems, software and peripherals.
- Microsoft 365 where you will be able to demonstrate your experience supporting end users
- Ability to troubleshoot and diagnose hardware and software issues
- Ability to prioritise, multi-task and work to deadlines in a fast-moving environment.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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