Graphic Designer

Job Description

Responsibilities: 

• Work with the eCommerce Operations Manager to manage and execute department strategy
• Work with the eCommerce team to apply experience towards optimization strategies
• Convert customer-provided assets into web/print-ready assets that meet defined specifications for physical production and website development
• Stay organized and manage multiple projects simultaneously
• Balance competing priorities to meet project deadlines and quotas
• Collaborate cross-departmentally to maintain a consistent and positive user experience
• Fulfill eCommerce orders based on product specifications and troubleshoot production errors
• Maintain a consistent user experience on personalized eCommerce websites
• Manage workload and fulfillment queues on several applications such as Zendesk, Jira, and Netsuite
• Create designs for seasonal initiatives to drive customer engagement

Preferred Experience, Skills, and Abilities in a Graphic Designer: 

• Accredited certification in graphic design (bachelor’s degree, associate’s degree, verifiable certification of a graphic design program, etc.), or a related field
• Proficiency in graphic design software such as Adobe Creative Suite, specifically Photoshop and Illustrator (2+ years desired)
• Prior remote work experience
• Must be able to work independently and manage multiple projects simultaneously while operating in a part-time capacity with flexibility in working hours
• Proficient in print media and type systems and an understanding of raster vs. vector files
• Excellent written communication skills
• Familiar with project management platforms such as Zendesk or Jira
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