Job Description
Responsibilities
- Learning Experience & Design Thinking
- Apply design thinking principles to learning problems, with a strong focus on learner needs, usability, clarity, and engagement.
- Translate complex content into effective learning experience concepts, structures, and creative approaches.
- Partner with stakeholders, SMEs, and internal teams to shape learning solutions that go beyond traditional click-through training.
- Recommend the right modality for the need — such as micro-learning, scenario-based learning, guided journeys, multimedia-led explainers, or performance support assets.
- Storyboarding & Creative Direction
- Create strong concept notes, storyboards, design briefs, and visual approaches for digital learning solutions.
- Rapidly interpret new subject matter and convert it into clear, compelling learning narratives.
- Guide the visual and interaction approach for modules that may later be developed by specialist developers.
- Bring fresh thinking on how to make learning more engaging and modern for BlackRock employees.
- Multimedia Design & Asset Creation
- Create or direct the creation of multimedia assets including:
- explainer videos
- motion graphics
- simple animations
- visual learning assets
- micro-learning components
- Use multimedia strategically to simplify complex concepts, especially in areas such as compliance, risk, AI, and financial topics.
- Support the team in introducing newer, richer learning formats that improve engagement without compromising clarity or governance.
- Quality Review & Learning Standards
- Act as a quality gatekeeper for digital learning outputs created by internal or external developers.
- Review modules for:
- learner experience quality
- instructional flow
- visual consistency
- interaction suitability
- accessibility considerations
- content clarity
- overall production quality
- Ensure outputs are aligned with internal design standards, brand expectations, and the intended learning experience.
- Identify improvements proactively and provide actionable feedback to designers / developers before finalisation.
- Reusable Design Frameworks
- Help define and maintain reusable design patterns, templates, and quality benchmarks for the team.
- Contribute to building a more consistent, scalable, and modern learning design ecosystem across the function.
Are you interested in this position? - Apply by clicking on the “Apply Now” button below!
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