Job Description
Position Overview
We are seeking an experienced Senior IT Specialist to lead and support enterprise IT infrastructure, regional systems operations, and digital enablement initiatives across multiple . This role will act as a key technical owner ensuring secure, scalable, and high-availability IT environments while partnering closely with business teams to drive operational efficiency and technology modernization.
The ideal candidate combines strong hands-on technical expertise with regional coordination experience, capable of managing both day-to-day IT operations and strategic improvement projects.
Key Responsibilities
1. Regional IT Infrastructure & Operations
- Manage and maintain enterprise IT infrastructure including servers, networks, cloud platforms, and end-user computing environments.
- Ensure high availability, performance, and reliability of IT systems across regional offices.
- Oversee system monitoring, patching, upgrades, and lifecycle management.
- Coordinate with external vendors and managed service providers where required.
2. Cloud & Modern Workplace Enablement
- Administer cloud environments (e.g., Microsoft 365, Azure, or equivalent platforms).
- Support hybrid work technologies including identity management, collaboration tools, and endpoint security.
- Drive adoption of modern workplace solutions to enhance productivity and cross-border collaboration.
3. Cybersecurity & Risk Management
- Implement and maintain IT security controls aligned with corporate governance and regulatory requirements.
- Manage access control, endpoint protection, vulnerability management, and incident response.
- Conduct periodic security reviews and ensure compliance with internal policies and regional regulations.
4. Regional IT Support Leadership
- Provide Level 2 / Level 3 technical support for complex issues across Asia offices.
- Standardize IT processes, documentation, and service delivery frameworks.
- Act as escalation point for critical technical incidents and coordinate resolution.
5. IT Projects & Continuous Improvement
- Lead regional IT initiatives such as infrastructure upgrades, system migrations, and new office setups.
- Partner with business stakeholders to understand operational needs and translate them into technical solutions.
- Drive automation, system integration, and efficiency improvements.
6. Vendor & Asset Management
- Manage IT procurement, licensing, and vendor relationships.
- Track IT assets, budgets, and lifecycle planning to ensure cost-effective operations.
Requirements
- Bachelor’s Degree in Information Technology, Computer Science, or related discipline.
- 5–15 years of IT experience, including regional or multi-site support environments.
- Strong hands-on experience with:
- Windows / Linux server environments
- Microsoft 365 / Azure (or similar cloud ecosystems)
- Network infrastructure (firewalls, VPN, switching, Wi-Fi)
- Endpoint management and security tools
- Experience supporting geographically distributed teams across Asia.
- Solid understanding of cybersecurity best practices and compliance frameworks.
- Proven ability to manage IT projects and coordinate with cross-functional stakeholders.
- Vendor management and procurement experience preferred.
- Excellent troubleshooting, communication, and documentation skills.
- Ability to work independently in a lean environment while balancing strategic and operational responsibilities.
Preferred Qualifications
- Certifications such as Microsoft, Cisco, ITIL, or cybersecurity credentials.
- Experience in investment, financial services, or fast-paced professional environments is advantageous.
- Familiarity with automation, scripting (PowerShell, Python), or system integration is a plus.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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