IT Infrastructure Engineer

Job Description

Your new role

Within this challenging and rewarding position, you will be responsible for:

• Overseeing the performance and reliability of critical infrastructure components.
• Implementing customer-requested changes and working as a part of the project team when implementing major changes to a customer’s services.
• Conducting daily checks on backups.
• Responding to alerts and incidents and collaborating with relevant teams to reduce the impact of incidents.
• Monitoring infrastructure capacity and generating reports to provide insights.
• Acting as the primary point of escalation for any critical infrastructure incidents.

What you’ll need to succeed

To be successful in this role, you will have:

• Proven experience with Windows Server, Active Directory, Office 365, Exchange, VMware / Hyper-V, Intune and Cisco / DrayTek / Fortinet / Unifi networking.
• Excellent troubleshooting and documentation skills.
• A tertiary education in Information Technology, as well as Microsoft, Azure, Cisco and Fortinet certifications are preferred.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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