Level 1 engineer

Job Description

  
What you will be doing:

• Resolving Level 1 support tickets
• Update and maintain knowledge base
• Apply best practices
• Escalate tickets when required

What you need to have:

• 1-2 year experience working across service desk (MSP environment)
• Technical expertise in;
  • Office 365
  • Azure AD/AD
  • Sharepoint
  • ConnectWise
  • Windows desktop
  • DNS/DHCP
  • Internet issues

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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