IT Help Desk Engineer Level 1/2

Job Description

About The Position:

This role is ideally suited to an individual that has a keen interest in all things tech. In this role you will be required to provide technical support to our help desk engineers and our clients. Through our inhouse technical training as well as manufacturer specific training, you will become a highly skilled IT professional and an integral member of the Assett team. This position will provide an ideal opportunity to develop your career to the next level.

Key responsibilities include:

• Identify and resolve entry level technical faults.
• Triage in coming service requests
• Escalate service requests to the appropriate resource 
• Pre-installation run up.
• Provide excellent customer service.
• Update Knowledge base

To be successful in this position you will have:

• Passion for technology.
• Thirst for developing Knowledge and skills.
• Developing problem solving skills.
• A strong work ethic and be a team player.
• A developing high level of attention to detail.
• The ability to work unsupervised and show initiative at all times

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#GraphicDesignJobsOnline

#WebDesignRemoteJobs #FreelanceGraphicDesigner #WorkFromHomeDesignJobs #OnlineWebDesignWork #RemoteDesignOpportunities #HireGraphicDesigners #DigitalDesignCareers# Dynamicbrand guru