L2 Field Services Technician

Job Description

Your tasks

An L2 Field Services Technician is required to join in their client’s Tullamarine, CBD & Parkville, VIC offices.

In this role, the successful candidates will be providing 2nd line Field Services support to Enterprise users of MS Windows and Mac Operating Systems and hardware, assist with building and deployment of new desktop/laptop hardware, support mobile devices and manage tickets using the company’s chosen ITSM tool.

• Minimum 2 years of experience in a similar role in an Enterprise environment
• Familiar with and capable of supporting both Windows and Mac OS
• A passion for IT and providing excellent customer service
• Good written and oral communications skills with clients and management
• Excellent troubleshooting skills and a willingness to resolve issues
• Ability to work to deadlines and complete tasks on time

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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