Standard Operating Procedures (SOP) Template Library

Description

A business that lives in the founder’s head cannot be delegated or sold. This library includes an SOP master template, a checklist-style SOP, a flowchart SOP and 30 pre-written starter SOPs for common functions: customer inquiry handling, order fulfillment, invoicing and collections, onboarding a new hire, social media posting, content publishing, weekly reporting, inventory counts, refund processing, data backup and more. The Excel register tracks ownership, review dates and versions, and the guide shows how to capture a process in 20 minutes using screen recordings and interviews.