Job Description
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts •Primary Responsibilities include: • A CMS Specialist oversees the end-to-end management of eCommerce/content platforms, ensuring stability, smooth operations, and adoption across markets. • The role involves coordinating feature requests and enhancements with IT, managing UAT and releases, resolving issues, monitoring performance, and ensuring SLA adherence. • Acting as the central link between markets, brand manager, and IT, the CMS Specialist also drives training, knowledge sharing, and process compliance while leveraging automation, personalization, and SEO to enhance efficiency and business impact.
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