Web Design & Customer Support

Job Description

Duties : 

• Designing and developing our Interactive Property App’s
• General Web design and maintenance, primarily of our own Company websites
• User interface design on a range of our inhouse software applications
• Working with our developers to build out and maintain our inhouse software applications
• Customer Support via emails and telephone
• Basic Troubleshooting … assessing issues and problems advised by customers, completing and implementing simple fixes as / when able
• Assessing customer requests for system improvements or error fixes, before directing to correct channel / software team member for actioning 
• Assisting in day to day project management
• Creation, sending and ongoing optimisation of Company EDM’s  
• Assist with preparation and planning for expo/trade show attendance when applicable 
• General office maintenance (eg, cleaning, office supplies maintained)

Qualifications & Knowledge : 

• Min 2-3yrs experience in web design (essential)
• Mailchimp / Klaviyo awareness / understanding (ideal)
• Previous experience creating and maintaining EDMs (essential)
• Software / Graphic design skills and experience (essential)
• Outstanding written and verbal communication skills (essential)
• Solid understanding of Microsoft programs, eg Word, Excel, Powerpoint (essential)

Personal Characteristics : 

• Attention to detail
• Excellent written and verbal communication
• Problem solving
• Willingness to learn
• Client focused 
• Reliable

Apply by clicking on the “Apply Now” button below!
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