Job Description
Responsibilities:
1. Business Development & Sales Support
o Support business development by researching potential clients, industry trends, and competitors.
o Maintain and update contact/CRM lists; identify key stakeholders and networking opportunities.
o Qualify leads and assist in setting up projects in Total Synergy.
o Collaborate with stakeholders to document project scope and client requirements.
o Assist with proposal generation and follow-up on sent quotes.
2. Project Coordination & Operations
o Coordinate and oversee project activities to ensure alignment with client objectives and regulatory requirements.
o Manage and maintain the overall team schedule, including structured planning through SOPs.
o Develop and manage project forecasts in collaboration with Project Managers.
o Conduct work-in-progress (WIP) reviews, including timesheet audits for performance tracking.
o Provide timely project reporting and status updates; support SOP development for reporting processes.
3. Quality & Systems Management
o Assist with documentation and compliance related to ISO 9001 quality systems.
o Provide quality oversight during project execution to ensure accuracy and compliance.
o Develop and refine internal systems using SystemHUB (e.g., video guides and SOP documentation).
4. Marketing & Communications
o Drive marketing efforts across LinkedIn, Facebook, website updates, and direct outreach (e.g., LinkedIn messages).
o Create or coordinate content such as social media posts and articles.
5. Administrative & Assistant Duties
o Perform general administrative support to ensure smooth day-to-day operations.
o Provide personal assistant support to the General Manager and Admin Manager.
Qualifications, Skills, and Experience:
We are seeking candidates who possess:
A minimum of 2-3 years of experience as a Virtual Assistant, Executive Assistant, Operations Coordinator, or Administrative Coordinator within the Facility Management industry (Preferred).
Strong organizational and multitasking skills, with the ability to manage multiple tasks efficiently.
Excellent communication and interpersonal skills, with the ability to liaise with clients and internal teams effectively.
Experience with CRM systems and administrative tools.
A high level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and digital collaboration tools (Teams, Zoom, Slack, etc.).
Strong attention to detail and the ability to work independently.
Full working rights.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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